Terms of service
What you are buying, what each side promises, and what happens if you stop paying or we get something wrong.
Written 22 September 2026
Who you are dealing with
Sociant is run by No Fear Tech Ltd, registered in England and Wales, company number 16758357, at 6 Mallard Way, Dereham, Norfolk NR19 1FJ.
You can reach a person at hello@sociant.co.uk. Email is answered by somebody who works on this, 9am to 5pm on a working day, and you should expect a reply the same working day rather than a ticket number.
What you are buying
A week of posts and pictures written for your business, waiting for you to say yes. Where an account is connected and the platform allows it, saying yes puts the post out at the time on it. Where it is not, the post is yours to copy and put up.
Nothing is published without you saying so. That is not a setting you have to find — it is how this works, and there is no version of it that posts on its own.
What each platform allows a tool like this to do is set out on the Where it posts page, and that page is the promise. Where a platform says no, so does this.
What it costs
Plans run from £39 a month for one business up to £199 a month, billed monthly. Paying for a year costs ten months rather than twelve. An extra business is £29 a month on top.
Pictures come with the plan, and the number is on the price list. If you want more than your plan includes you are asked first, every time — nothing extra is ever charged without a yes.
Prices include VAT where it applies. Payment is taken by Stripe on its own pages; your card details never reach this.
When a payment fails
Your work stays where it is. Posts already waiting for a yes stop going out rather than disappearing, and your invoices and everything you have written stay reachable.
There is a fortnight to sort it out before an account is closed. Nobody is locked out of their own words because a card expired.
Stopping
You can stop at any time, from inside the app or by email, and you are not asked to explain. Posting stops when you say so; anything already scheduled does not go out.
Everything you have written stays available to export for 30 days after an account closes. After that it is deleted, except where a copy survives in a backup — see the privacy notice for how long those are kept.
There is no notice period and no fee for leaving. Where you have paid for a year and stop part way through, you are refunded the whole months you have not used.
What you agree to
That the information you give about your business is true, that the accounts you connect are ones you are allowed to act for, and that what you publish through this follows the Acceptable use document.
You keep every right in the words and pictures made for you. They are yours to use anywhere, including after you leave.
When an account can be suspended
Where something is being published that breaks the Acceptable use rules, or where an account has been connected that you are not entitled to act for. A person looks first, and you are told what was found and what happens next.
Suspension is not silent and it is not permanent by default. Where it can be put right, you are told how.
What this cannot promise
Facebook, Instagram, Google, LinkedIn, Threads, Bluesky and Mastodon each decide what a tool like this may do, and they change those rules without warning. Where one of them closes something off, that capability goes with it. The Where it posts page is kept current and you are told when a change affects an account you have connected.
A post that a platform refuses, or that goes out late because a platform was down, is not something this can be held to. What it can be held to is telling you which post and why, rather than letting you find out later.
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited. Beyond that, liability for any claim is limited to what you have paid in the twelve months before it.
Changing these terms
Anything that changes what you pay, or what happens to your information, gets an email 30 days before it takes effect. That is a promise you can hold us to, not a courtesy.
If a change does not suit you, stopping before it takes effect costs nothing.
Law
These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute.
If any of this is unclear, say so and it gets rewritten rather than explained. A document you had to ask about is a document that was not plain enough.